Legal document · Papa Gino's USA
Privacy Policy
This Privacy Policy describes how papaginosusa.com handles personal data collected through this website. It applies to information you submit through forms on this site and to data collected automatically during your visit.
This site is a restaurant information and ordering gateway. Order processing may take place on separate ordering systems operated by or on behalf of Papa Gino's locations.
Papa Gino's is a New England pizza chain. Ordering happens on this site's ordering system and on systems operated by or for individual Papa Gino's locations — those systems have their own handling of your order details.
Below is what we collect here, why we collect it, how long we keep it, and how to ask us to change or remove it.
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Information we collect
We collect two kinds of information on this website: what you choose to type into a form, and what the site records automatically when a browser loads a page.
Provided by you
- Your name, when you sign a message or a catering inquiry
- Your email address, so we can reply
- Your phone number, if you ask us to call back
- The content of your message, feedback, or catering request
- A store location or order reference, if you mention one
Collected automatically
- Your IP address, recorded when a page is requested
- Browser type and version, and the device you used
- The pages you visited on this site
- The date and time of your visit
We do not ask for payment card numbers on this site. When you order, your card details go to the ordering system that processes that order, not to the pages you are reading now.
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How we use information
Every use below has a plain purpose. If you write to us about a store, your message gets to that store. If you write about catering, it gets to the team that handles catering.
Replying to you
Answering your question, confirming a catering request, or following up on feedback you sent about a visit or an order.
Routing your message
Sending your note to the right store, team, or department so it is handled by the people who can actually help.
Keeping the site working
Using automatic usage data to run, maintain, and improve the site, including fixing broken pages and understanding which pages visitors use.
What we do not do
We do not sell your personal information. We do not use contact form submissions for marketing without your consent.
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Cookies and similar technologies
Cookies are small files a site stores in your browser. We use them, and similar tools, to keep the site working and to understand which pages get used.
Details about the types of cookies used here and how you can control them are set out in our Cookie Policy, which forms part of this Privacy Policy.
Controls you have
Your browser settings
Every major browser lets you block or delete cookies. Turning off certain cookies may affect how the site functions — pages that remember a setting, for example, may not.
What stays the same
Blocking cookies does not stop you reading the menu, checking locations, or reading these policy pages. It can change how the site remembers your preferences between visits.
Sharing information
We may share information with service providers who support the operation of this website, such as hosting and analytics providers. These providers process information on our behalf and are expected to protect it.
We may also disclose information where required by law, or where it is needed to protect the rights and safety of the site, its users, or others. When a legal request arrives, we share only what the request actually requires.
We do not sell your personal information, and we do not hand contact form submissions to third parties for their own marketing.
Data retention
Information submitted through contact and feedback forms is retained for as long as necessary to address the inquiry, and for a reasonable period afterward for record-keeping purposes.
Automatically collected usage data is retained in accordance with the settings of the analytics tools in use.
If you would like a message you sent us removed, see Your rights below.
This policy covers the pages you read here — the menu, the store list, the ordering gateway, and the forms you fill in. It does not cover what a third-party ordering system does with your order once you leave this site.
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Your rights
Depending on where you live, you may have some or all of the rights listed below. These apply to personal information we hold about you through this site.
Access
Ask what personal information we hold about you and receive a copy of it.
Correction
Ask us to fix information that is wrong or incomplete, such as a misspelled name or an outdated phone number.
Deletion
Ask us to delete personal information we hold about you, where the law allows us to do so.
Objection and restriction
Object to certain processing, or ask us to limit what we do with your information while a request is being reviewed.
How to make a request
Send your request through the details on our Contact page. Tell us which right you are exercising and include enough information for us to find your records — for example the email address you used when you wrote to us.
We may need to verify your identity before acting on a request. That check exists to stop someone else asking for your information.
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Children's privacy
This site is not directed to children under the age of 13, and we do not knowingly collect personal information from them. The ordering and catering features here are meant for adults placing an order or a request.
If you believe a child has provided information through this site, contact us so we can address it. We will look at what was submitted and remove it where we can.
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Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when the revised policy is posted on this page, and the updated version reflects our current practices.
If a change meaningfully alters how we handle information you already sent us, we will make that clear on this page rather than leaving it to a line in a revision history.
Contact
For questions about this Privacy Policy or how your information is handled, contact us through the details listed on our Contact page. If your question is about a specific order, mention the store and roughly when you ordered — it shortens the search.
- Phone
- +1 781-360-4011
- [email protected]
- Address
- Papa Gino's, 1100 Providence Highway, Dedham, MA 02026
- Hours
- Monday–Sunday, 11:00 AM – 10:00 PM
Related pages
The other policies that apply to this site, plus the pages where you can reach us or start an order.